AllChat terms and conditions
Version 1.1 · in force since 7 September 2026
(version 1.0 was in force from 29 July 2026)
Corrected on 22 September 2026, without changing any right or
obligation: how the charge appears on your bank statement and where the
subscription is managed (point 11).
This is an English translation for your convenience,
published on 6 November 2026. If it ever differs from the Spanish
version, the Spanish version prevails.
Read it in Spanish
The important bits, in seven lines
- AllChat helps you write, but you're the one who sends your
messages. Always check what's about to go out.
- Correction and translation are automatic: they make
mistakes. Don't use them for texts where a mistake would have
serious consequences.
- In online games, use it at your own risk. Some anti-cheats don't
allow programs that read the keyboard.
- We're in beta: it may fail, change or stop.
- What you write is yours. We don't look at it or claim it.
- Correcting is free forever. Premium renews automatically and
you can cancel it whenever you want: if you cancel, you keep it
until the end of what you've already paid for.
- If you're a consumer, your legal rights take precedence
over this text, and nothing written here takes them away from
you.
1. Who is behind AllChat
The owner of the service is Álvaro Sánchez Gómez,
a private individual, domiciled in Spain. You can write to us at
hola@allchat.es about anything,
including complaints. A person answers, not a form.
AllChat is the name of the computer program and of the associated
service, which is distributed from allchat.es.
2. What you accept by using AllChat
By installing or using AllChat you accept these terms. If you don't
agree with something written here, the solution is simple: don't
install it, or uninstall it.
These terms go together with the
privacy policy, which explains what stays
on your computer and what leaves it. If you take part in the closed beta and
accepted a beta tester agreement, that agreement remains in force as regards
not handing out your copy while the beta lasts.
3. What AllChat is and what it isn't
AllChat is a writing aid: it corrects, predicts and
translates while you type in other applications. It works by suggesting
changes that you apply.
AllChat is not:
- A professional or sworn translation service.
- A guarantee that your text is correct, appropriate or polite.
- A spell checker fit for legal, medical or official academic
documents, contracts or any text where a changed word has
consequences.
4. Who can use it
You need to be at least 14 years old. If you're under 18
and one day sign up for the paid version, you need permission from your
parent or guardian.
AllChat reads what you type on your computer so it can correct it. So:
only install it on computers that are yours, or on which you have
permission to do so. Installing it on someone else's computer
without them knowing may be illegal, and that would be on you, not on us.
5. Your account
To use AllChat you need an account, and to have one all it takes is an
email address: we send you a link and that gets you in. There are no
passwords.
- Give a real email address that's yours. Whoever controls that email
can get into your account, so look after it.
- An account belongs to one person. Don't share it or sell it.
- You can use it on several of your computers.
- We may suspend or close accounts that make abusive use of what is
explained in point 10, always giving notice whenever possible.
6. What you write is yours
We claim no rights over what you write with AllChat.
Not over your texts, not over your translations, and not over what the
program learns from the way you write, which also lives on your own
computer. We don't use it to train anything and we don't sell it to
anyone.
7. What we give you and what we don't guarantee
We give you a personal license to use AllChat on your computers. The
program is still ours: you may not resell, rent or distribute it, or try to
extract its source code, beyond what the law expressly allows you to do.
Correction can get it wrong
The spell checker is automatic. Sometimes it will swap one word for
another, miss a joke, lose a nuance or correct a proper name that was
fine. Before you send a message, read it. You're
responsible for what you send, just as if you had written it without
help.
Translation goes through our server and a third party
Correction works inside your computer, but
translating needs internet: the text you translate travels
to our server and from there to Google Cloud Translation, which is what
translates it. Our server doesn't store what you translate: it only counts
how many translations you make, because the free plan has a daily cap. We
don't control Google's service and we're not liable for its quality, or for
its availability. It's explained in detail in the
privacy policy.
Your antivirus may be suspicious
To correct while you type, AllChat needs to read the keyboard. That's
also what some malicious programs do, so an antivirus may warn you about it
or block it. We can't prevent that and we're not liable for what your
antivirus decides.
8. Online games
Read this even if you don't read the rest. Many games
with an anti-cheat system watch the programs that read the keyboard.
AllChat is one of those programs.
Using it while you play is your decision and
your risk. We don't guarantee that it works in any particular
game, and
we're not liable for penalties, suspensions or account closures
imposed by the game's company. If you have doubts about a game, don't
use it there.
9. AllChat is in beta
Today AllChat is a beta. That means, plainly:
- It may fail, close on its own or behave strangely.
- It may change from one version to another, and a feature may
disappear.
- Your account data may be lost, such as your level or
progress.
- We don't promise that the service will be available at all hours.
The good part, and it's on purpose: AllChat corrects without
depending on our server. If one day it goes down, or if we shut
down, the program you have installed keeps correcting on your computer.
10. Acceptable use
With AllChat you may not:
- Use it to harass, threaten, impersonate someone or send spam.
- Use it to prepare or spread illegal content.
- Try to take down, overload or break into our servers, or look for
security flaws in them without permission.
- Automate the application or our API for purposes other than doing
your own writing.
- Manipulate the account, the level or the experience by any means
other than using the program.
If you find a security flaw and tell us about it in good faith at
hola@allchat.es, we'll thank you and
we won't retaliate.
11. Premium subscription
AllChat has a free plan, which is free forever, and a paid subscription
called Premium. This section explains how the
subscription works, with no fine print.
What it includes and what it doesn't
- With the free plan you get correction, prediction, what AllChat
learns from you and a limited number of translations a day. You can see
that number on the website and inside the application, in Settings, and
it may go up without notice and go down only with notice.
- With Premium you translate without that daily limit, through any of
the application's routes, and you unlock what the website advertises as
exclusive to Premium. There is a technical daily cap, far above what a
person types, which only serves to stop automated use
(point 10).
- Premium is tied to your account, not to a computer: it works on
up to three of your computers at once. If you sign in on a
fourth, Premium stays on the three oldest until you sign out on one of
them from Settings.
Price and who charges you
- Premium costs €5.99 a month or
€54.99 a year. Prices include VAT: the price you see on
the payment page is the one you're charged, with no surprises at the
end. If you pay from outside Spain, the payment page may show you the
price in your currency and with your country's tax, always before you
confirm.
- Payment is handled by Stripe through
Link, its payment service, which acts as the official
seller for this purchase: on the payment page and on the receipt you'll
see that the purchase is “Sold through Link”. It's Stripe
that charges you, sends you the receipt and the invoice from Link, applies
your country's taxes and handles refunds and payment disputes. On your
statement you'll see the charge as LINK.COM* ALLCHAT.ES.
We don't see or store your card: we only know which email paid and
until when.
- You pay on Stripe's payment page, which you reach from
allchat.es or from the
application. If you pay with an email different from the one on your
AllChat account, when the payment is done we give you a
redemption key that you paste in Settings > Premium,
and the subscription moves to your account.
- If you're under 18, you need permission from your parent or
guardian to sign up for Premium (point 4).
It renews automatically, and this is what that means
Premium is a subscription with automatic
renewal. The monthly plan is charged every month and the yearly
plan is charged in full in advance and charged again every
year, on the same date you signed up, until you cancel it. There's no
minimum term: canceling is free and has no penalty.
- If a renewal charge fails (expired card, insufficient funds),
Stripe retries it for a few days and lets you know by email. If it still
doesn't go through, Premium switches off and your account stays on the
free plan, without losing any of your stuff.
- If we ever change the price, we'll tell you by email and inside
the application at least 30 days before it affects you,
and you'll be able to cancel before you're charged the new price. We will
never charge you a price different from the one you accepted without that
notice.
Cancel whenever you want
- You can cancel at any time, without giving reasons, from
two places: from the application, in Settings > Premium, with the
«Manage my subscription» button, which opens the Stripe customer
portal (that's also where you change your card and download your
invoices); or at link.com, signing in with
the email you paid with, where you can also see your purchases.
- If something isn't working for you, write to us at
hola@allchat.es and we'll cancel it
for you. A person answers.
- Canceling doesn't cut off Premium on the spot: you
keep it until the end of the period you've already paid for (the month or
the year) and from then on you're not charged any more. If you canceled
the yearly plan halfway through the year, the remaining part isn't
refunded, except for what the next point says.
- If you change your mind, you can reactivate it from the portal in the
application before the paid period ends.
Right of withdrawal and refunds
- If you're a consumer, you have by law 14 days from your
first purchase to withdraw. Premium starts working the moment you pay,
with your consent, and even so we make it simple: if you write to us
within those 14 days from your first purchase,
we refund the full amount, no questions asked. The
refund is made by Stripe to the same card, and it usually takes a few days
to show up.
- Renewals don't open a new withdrawal period, because they're the
continuation of the same subscription. To avoid paying for the next one,
just cancel before the renewal date.
- If Premium stops working through our fault for more than a few
days, or if we remove something we advertised as included, we refund you
the proportional part of the affected time, or we make it up to you with
more Premium time if you prefer.
- All of this is in addition to the legal guarantee you're entitled to
as a consumer. Nothing here takes it away from you.
If we stop providing the service
If one day AllChat shuts down or stops offering Premium, we'll give
advance notice, stop charging and refund the proportional part of what
you've already paid that you have yet to enjoy.
The Plus plan
The website advertises a Plus plan as "coming soon". Until it exists it
can't be purchased and nothing is charged for it. When it's available, this
section will be updated with its price and what it includes before anyone
can pay for it.
12. Our liability
AllChat is provided "as is". To the extent the law allows, we're not
liable for:
- What you send using the program, or the consequences of a badly
corrected or badly translated text.
- What third parties decide: a game's company, your antivirus, Google
Cloud Translation or your email provider.
- Indirect losses, such as loss of profits, loss of opportunities or
reputational damage.
What is never excluded, because the
law doesn't allow it and we don't want to either: damage caused by willful
misconduct or gross negligence, damage to life or health, and the rights
you're entitled to as a consumer. If you've paid for AllChat, you also have
the legal guarantee that the service works as advertised.
Where liability can be limited, it's limited to the amount you've paid
us in the previous twelve months. If you've never paid anything, that
amount is zero, and even so what the previous paragraph says still
stands.
13. Changes to these terms
We may change these terms: the product is growing. If the change
is significant, we'll change the date at the top and tell you about it in
What's new in the application before it affects you. If you don't like a
change, you can stop using AllChat and, if you had a subscription, cancel
it.
14. If you want to leave
You can uninstall AllChat whenever you want, without giving reasons.
Write to us at hola@allchat.es if you
also want us to delete your account and what we store about it. How to do
it and what gets deleted is in the privacy policy.
We can close your account if you break point 10 or if we stop
providing the service, giving advance notice whenever possible.
15. Governing law and complaints
These terms are governed by Spanish law.
If you're a consumer, this doesn't take away a single right: you keep
the protection of the rules of your country of residence in the European
Union and you can bring a claim before the courts where you live. Before
that, write to us: almost everything gets sorted out by answering an
email.